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Gathering feedback from your Moodle courses

bernadette-parry-headshotBernadette Parry is the Client Support Coordinator at eWorks. Her role involves juggling all sorts of client-focused tasks including start-up TVC training, advanced Moodle training and support desk services. Recently she has received several queries about using Survey Monkey from Moodle Courses. This is of course doable, but here Bernadette tells us ten reasons for using the Feedback survey instead.

Ten reasons for using the Feedback survey in Moodle:

If you have never thought to use the Feedback survey in Moodle, here are my top ten reasons to give it a go:

  1. Course name, teacher names, etc are automatically added to the report. Why not make life easier for yourself, and prevent potential errors associated with manual data entry?
  2. There are fewer options for creating questions and collecting responses. While at first this might seem like a disadvantage, it actually makes the tool  simpler and easier to use.
  3. The Feedback can be anonymous. If the Feedback is anonymous, the participants see ‘Mode: Anonymous’ on the screen – so they are reassured of anonymity.
  4. Even if the Feedback is anonymous, you can still see which participants have not submitted in your activity completion report. This is particularly useful if the Feedback is compulsory.
  5. You can list Feedback activities on your Moodle landing page. This means that  learners can submit the Feedback without logging in.
  6. Logs will record student usage of the Feedback survey. Another way to measure learner engagement.feedback_01
  7. All teachers of a course can receive email alerts when a Feedback form is submitted. Staying within Moodle makes the form look more like an integral part of the course. Better branding, a more professional look and feel, and students more likely to complete the survey.
  8. Staying within Moodle keeps all tracking of student learning together. This not only helps out at auditing time, it makes results easier to find.
  9. If you already have Moodle, there is no extra expense! Why add another layer of cost and software when Moodle has everything you need?
  10. In the future, a new survey module will incorporate Survey, Questionnaire (which is currently a plugin) and Feedback – with the best elements of each. It’ll be even better!

Important things to note

  • ‘Survey’ is another Moodle activity, however with Survey, you can’t create your own questions like you can with Feedback.
  • If you don’t see the Feedback activity in your course, then it may be disabled. Ask your Administrator to ‘turn it on’!
  • Feedback results can be used for continuous improvement of your courses. Use it to gather student Feedback – and teacher Feedback – on how the course went, and how it could be improved.
  • To best analyse your responses, don’t forget to use question type ‘dropdownlist (rated)’. See the Moodle website for more information on the most useful questions to use.
  • See the results! In the screenshot below, four learners have anonymously completed a Feedback survey, ‘Learner Questionnaire’. The results can also be downloaded to an Excel file. Use this analysis to improve your courses.feedback_02

Keen to learn more?

For further information about the Feedback survey activity please visit the Moodle website.

But most importantly, try it! Let me know if you need any help.

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