My eWorks – new administrator portal

eWorks is pleased to announce the release of its new administrator services portalMy eWorks. This site provides TrainingVC administrators with a single point of access to eWorks’ sites and services. In time, the service will be rolled out to all of eWorks’ clients.

Features

The features of the portal include:

  • Direct access to your TrainingVC sites
  • Access to Google Analytics
  • Status overview (active users, data usage)
  • Direct access to the Zone and the support desk.

Additionaly, you will soon be able to access your LCMS dashboard from the portal. This feature is currently being developed and we will let you know as soon as it is released.

To access the Google Analytics feature, a valid email address is required. Please provide this address to us via the support desk, accessible from My eWorks.

For further information, we invite TrainingVC administrators to log in to the portal.

New support desk – Zendesk

As a result of feedback from our 2013 survey, eWorks has implemented a new support desk. Access via My eWorks will make it easier for our customers to log tickets and check the status of their previous tickets.

eWorks is confident that these changes will enhance your experience with TrainingVC, but we would love to hear your feedback. Contact us with any comments, queries and suggestions – or message us through the portal.